Topside Support: Vital for Onshore Operations in Africa

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In the dynamic landscape of onshore remote projects in Africa, the need for efficient and reliable medical support systems has never been more necessary. As the energy and industrial sectors continue to accelerate on this vast and diverse continent, the challenges of operating in remote locations become increasingly apparent, especially where specialised healthcare is concerned. One critical element that stands out in ensuring timely and quality medical care is topside support. We unpack this important service in more detail below.

Topside support and telehealth

Introduction to Onshore Operations in Africa and the Value of Topside Medical Support

Onshore remote project sites in Africa present unique challenges and complexities regarding access to medical care. As companies engage in various projects, from resource extraction to infrastructure development, understanding the risks and hazards of onshore remote operations becomes crucial to providing specialised medical care. The provision of topside medical support fulfils this need in the following ways:

  • Communication and Coordination:

Coordinating activities and maintaining effective communication can be challenging in remote locations with limited infrastructure. Topside support can leverage advanced communication technologies like video conferencing and collaboration tools to facilitate real-time communication and coordination.

  • Training and Skill Development:

Training and skill development opportunities may be limited in remote areas, affecting the capability of on-site teams. Topside support can provide virtual training sessions and resources, fostering continuous skill development for on-site personnel.

  • Risk Management:

Remote project sites often face unique risks, such as security concerns and access to emergency services. Topside support teams can assist in developing and implementing risk management strategies, leveraging their broader perspective and access to relevant resources.

Benefits of Topside Support Solutions

Topside medical support for onshore remote project sites in Africa can offer various benefits to organisations looking to fulfil their duty of care responsibilities and work towards zero harm on their project sites. Here are some key advantages:

  • Access to Specialised Expertise – Topside medical support allows access to specialised medical professionals who may not be available locally. This is crucial for handling complex medical situations and emergencies.
  • Telemedicine Consultations – Advances in technology enable telemedicine consultations, where on-site medical staff can connect with topside medical experts in real-time. This can aid in diagnosis, treatment planning, and decision-making.
  • Emergency Response Coordination – Topside medical support facilitates the coordination of emergency response plans. Medical experts can guide on-site teams in handling emergencies effectively, ensuring a quicker and more organised response.
  • Medical Equipment Maintenance and Support – Topside support can assist in maintaining and troubleshooting medical equipment. This ensures that all equipment is functioning correctly, reducing downtime and improving the overall efficiency of the medical facility.
  • Cost-Efficiency – Establishing and maintaining a fully equipped medical facility on remote project sites can be expensive. Topside support can help control costs by providing access to specialised services without needing a fully staffed on-site medical facility.
  • 24/7 Support – Topside medical support can offer continuous coverage, providing assistance and guidance around the clock. This is especially valuable in remote locations where access to medical facilities may be limited.
  • Data Management and Analysis – Topside support can assist in managing and analysing medical data, helping identify trends, patterns, and potential health issues. This data-driven approach can improve overall health management on the project site.
  • Compliance with International Standards – Topside support can ensure that medical practices on remote project sites align with international health standards. This is particularly important for projects involving multinational teams or those subject to international regulations.


By combining on-site medical personnel with topside medical support, organisations can create a more robust and comprehensive healthcare framework for their remote project sites in Africa, improving the overall health and well-being of personnel working in these challenging environments.

ATA International Holdings: Topside Support Solutions

The key to providing onshore support on remote project sites is having a healthcare management solutions provider with industry experience and services catering to this unique working environment. One such provider is ATA International.

ATA International’s topside and telemedicine support services provide access to specialised knowledge that is crucial in dealing with unexpected medical, rescue, emergency, and occupational health challenges on remote project sites. These services enhance the quality of care provided in emergencies and contribute to an employee’s overall health and well-being.

We provide medical assistance and resources for decision-making and case management on the project site. Our highly qualified team offers specialised medical advice and support to aid in treatment protocols, patient care, and coordination of medical emergencies. Other features and benefits of these services include:

  •  24/7 Availability – We offer round-the-clock support to address healthcare-related issues and queries at any time.
  • Quick Access to Medical Professionals – In emergencies, immediate access to medical professionals can be crucial. Instant communication with specialised healthcare providers via telehealth services, enabling faster assessment and guidance, regardless of whether your organisation is situated offshore, onshore or in a remote location in Africa.
  • Remote Consultations – Medical emergencies often require specialised knowledge. This service enables remote consultations with specialists who may not be physically present on the project site, ensuring the best possible care.
  • Reduced Response Time – Emergency medical personnel may take considerable time to reach the site in remote areas. This service helps bridge this gap by providing real-time assistance, potentially saving valuable time and lives.
  • Cost-Efficiency – Our topside support and telemedicine service can reduce patients’ need for physical transportation to distant healthcare facilities, which can be costly and time-consuming. This can be especially beneficial in remote areas with limited transportation options.


Over and above these benefits, we offer multi-language support, have a footprint in 36 African countries, our team is trained and qualified, and we utilise the latest real-time collaboration tools.


From the above, it is clear that topside medical support is vital for onshore remote operations across Africa. Timely access to medical assistance through topside support services is essential for addressing injuries, illnesses, and emergencies that may occur in remote areas across the continent. Having a provider that can provide these services, like ATA International, is therefore essential for safeguarding your employees and optimising the operational continuity of the project. For more on ATA International’s topside support services, visit:

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